Why do I have to "qualify" for membership?
What is the difference between a Credit Union and a Bank?
What is a "Routing Number" and where do I find it?
Where can I find my account number?
Where can I find how many CardPerks points I have earned?
How do I redeem my CardPerks points?
Can you help me log in to PowerLink?
Can you help me find a deposit taking ATM?
What are your branch hours?
How do I send mail to the Credit Union?
Q: Why do I have to "qualify" for membership?
A: Credit unions are democratically run and each member has one vote. Members elect the board of directors who represent the members for strategic decisions and planning within the credit union. So, when you join a credit union, you get a say in how the organization is operated.
Each credit union’s organizing charter defines who is eligible to become a member. Members have something in common, usually something like an employer or place of residence. Credit unions have a "field of membership," and a common bond that members have to share. Fields of membership can be defined by place of employment, church membership, or residence in a community, to name just a few ways.
Q: What is the difference between a Credit Union and a Bank?
A: Credit unions offer services like banks do, but there are some differences.
- Credit unions are not-for-profit organizations. This means that any profit the organization earns beyond operating costs is returned to the members in the form of better interest rates, low or no fees, improved and expanded services and facilities. That’s why we can often offer higher interest rates on savings and lower rates on loans than banks can. The profit earned by banks is paid to owners and shareholders rather than to the bank’s customers.
- Credit unions offer most of the same services that banks offer, but the services are named differently. A share draft account compares to a checking account, share certificates compare to certificates of deposit, and regular share accounts compare to savings accounts.
- Many smaller credit unions offer only basic services. Loans to members are credit unions’ biggest investment, mostly home and auto loans. However, larger credit unions, such as United Federal Credit Union, provide full financial services including federally insured, interest-earning deposits, consumer loans, mortgage products, credit card services, and investments. Members of credit unions are provided the same products and services offered by a bank – and often at better rates and low or no fees and with superior member service.
Q: What is a "Routing Number" and where do I find it?
A: A routing number is use to identify a specific financial institution. Each financial institution has their own number. This number can be found on the bottom left corner of your checks and is usually a 9 digit number. The United Federal Credit Union routing number is 272484894.
Q: Where can I find my account number?
A: Your account number comes after your routing number on the bottom of your check. It is before your check number on the bottom right corner.
Q: Where can I find how many CardPerks points I have earned?
A: You can find your total CardPerks points at the end of your monthly account statement or by calling 1-866-824-4552 toll-free between 9:00 a.m. and 8:00 p.m. ET.
Q: How do I redeem my CardPerks points?
A: To redeem your points call 1-866-824-4552 toll-free between 9:00 a.m. and 8:00 p.m. E. For a point redemption grid, click here.
Q: Can you help me log in to PowerLink?
A: Yes, click here for instructions.
Q: Can you help me find a deposit taking ATM?
A: Yes, click here for an ATM locator.
Q:What are your branch hours?
A: Click here, then select your desired location.
Q:How do I send mail to the Credit Union?
A: Regular Mail: PO Box 125
St. Joseph, MI 49085
Overnight: 2807 S. State Street
St. Joseph, MI 49085
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